Cancellations and Refunds Policy
Effective Date: 25 July 2024
At Deeps Beauty, we strive to provide you with the best quality products and exceptional customer service. To ensure clarity and transparency, please review our Cancellations and Refunds Policy outlined below:
Order Cancellations
Once an order has been placed on our website, it cannot be canceled. We process orders promptly to ensure timely delivery, and as a result, we are unable to accommodate cancellation requests.
Refunds
We do not offer refunds for any products purchased on our website. All sales are final. Please ensure that you review your order carefully before completing the purchase.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. We will review your case and, if applicable, provide a replacement or store credit. To expedite the process, please provide the following information:
- Order number
- Photos of the damaged or defective item
- Description of the issue
Exchanges
We do not offer exchanges for any products. Please ensure that you select the correct items before placing your order.
Contact Us
If you have any questions or concerns regarding your order, please contact our customer service team at deepsbeautyusa@gmail.com. We are here to assist you and address any issues you may encounter.
Thank you for shopping with Deeps Beauty. We appreciate your understanding and support.